1. Question: How to upload and add videos in Videos Gallery?
Answer: There are two ways to upload and add videos. Each one is describe by details below.
2. Question: I can't watch SopCast P2P Streaming, when I click a SopCast channel, nothing happens!? Please Help!
Answer: In order to watch SopCast you must to do the following things, Download And Install first the SopCast Plugin. For Internet Explorer browser, please download the plugin HERE and then install it directly. For Firefox browser, please click HERE for the info on how to install the Sopcast Firefox plugin. After installing the plugin, please refresh the SopCast webpage or just press the F5 key of your keyboard, now you will be able to watch the SopCast channel.
3. Question: Movie or stream does not play continuously during play? Why does the movie or stream stop playing every few seconds? it's so annoying!
Answer: Possible you have slow internet connection. Remember, for an optimal and enjoyable online viewing experience you must have an internet broadband connection and internet download speed of 384 kbps or higher and please close all the programs that may keep your bandwidth busy (examples: downloading, p2p, etc.)
4. Question: I can't see the video player, what do I do?
Answer: Please check that you are able to login because some media requires you to login before you can watch. If you still don't have an account, please register HERE.
5. Question: Is it Filipino Balikbayan TV legal?
Answer: Yes! We are legal because we do not host any copyrighted content in our server, but rather the content is hosted on third party websites like YouTube.com, Veoh.com, MegaVideo.com, Dailymotion.com, Livestream.com, Justin.tv or Youku.com. Filipino Balikbayan TV is not responsible for any contents linked or referred to from these pages and is not responsible for the accuracy, compliance, copyright, legality, decency, or any other aspect of the content of other linked sites since the links are submitted by the public. We are legal and conforms to Digital Millenium Copyright Act. We support/ adhere to the Digital Millenium Copyright Act of 1998(DMCA). For the summaries of the act: http://www.copyright.gov/legislation/dmca.pdf. If you have any content and legal issues please contact appropriate media file owners/ hosters.
6. Question: Is this website completely free?
Answer: Yes! We do not require any fee for your membership in our site. The site is supported and paid for by sponsored ads however if you find our website helpful to you, you can donate a small amount of money to help us cover the cost of our bandwidth and server maintainance. Just contact us if you want to donate. Our email is on Contact Us page.
7. Question: I thought movie and shows downloading was free. Why am I being asked to pay?
Answer: Our movie and show downloading is being take care by our partner site, The Movies Capital. The downloading software in this site is completely free of charge. What you pay goes towards supporting their technical team and paying for the creation of more user guides. If you're unsatisfied, you can always cancel your membership and keep the software.
8. Question: There's no video playing and what is cacaoweb?
Answer: Some video requires cacaoweb running and make sure the status in its administration web page is running fine. To run cacaoweb, just double click the cacaoweb exe file. You can download cacaoweb HERE. Please download the correct cacaoweb file for your Operating System( Windows, Mac or Linux). For Windows, requires Windows XP or later and broadband internet connection is highly required. Please check also your Firewall and Antivirus setting is not blocking cacaoweb for a smooth video streaming. Cacaoweb is a free software to watch, share and host videos and files online with no limits. You can also watch videos from platforms like Megavideo or Videobb with no time limit. It is compatible with all browsers. Cacaoweb is not harmful to your PC, no ADWARE and it's VIRUS FREE. The cacaoweb website itself is very clean and safe, please click HERE to see the report of Norton and click HERE to see the report of McAfee, so there's nothing to worry about.